What is the etiquette for exchanging business cards?

Illustration of two people at a table: one bows while the other offers a business card with both hands

In short

Good to know

Receive a business card with both hands, look at it carefully, and keep it on the table during the meeting.

Where
HotelIn town
Type of manner
Everyday customTraditional etiquette

When does this apply?

Business cards (meishi) are often exchanged at a first business meeting. Receive the other person’s card with both hands, check their name and company, and place it neatly on the table rather than putting it away immediately.

Why?

A business card is treated like an extension of the person. That is why writing on a card you receive or pocketing it right away is avoided.

What to do

  • Bring plenty of cards
  • Receive cards with both hands and look at the name
  • Keep cards on the table during the meeting, then put them in a card case

Better to avoid

  • Write notes on a card you have just received
  • Put the card straight into your pocket

Exceptions and differences

Some companies now use digital cards, and some workplaces are casual. Exchanging cards is not common in personal encounters while travelling.

Manners can differ by region, facility and generation. Local signs and staff instructions come first.

Check with a quiz

Someone hands you a business card at a meeting. What do you do?

Choose an answer

Sources

  1. Low-down on Japanese Manners (Big in Japan feature)(opens in a new tab)Japan National Tourism Organization (JNTO) · National tourism organization · Accessed: Oct 16, 2026 · Content checked

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