Do people bow in Japan?
Yes, when greeting or thanking someone. For visitors, a light nod or slight bow (eshaku) is almost always enough.
Greetings
Bowing, "sumimasen", polite language and business cards.
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Is "sumimasen" only for apologising?
No. "Sumimasen" is also used to get someone’s attention, to ask people to let you pass and to say thank you.
Do people hug or shake hands when they first meet?
Everyday greetings in Japan usually involve little physical contact such as hugs or handshakes. A light bow is the safe choice.
When is keigo (polite Japanese) used?
Keigo is polite language used towards customers, superiors and people you meet for the first time. As a visitor, plain polite forms ("desu/masu") or English convey your intentions perfectly well.
Why do people add "-san" to names?
"-san" is a polite suffix added to another person’s name, regardless of gender or age. You never add it to your own name.
What is the etiquette for exchanging business cards?
Receive a business card with both hands, look at it carefully, and keep it on the table during the meeting.