Do passengers get off before others board?

Illustration of a person stepping out of a train door while others wait on both sides of the door

In short

Good to know

Yes. Wait to the sides of the door and board only after people have finished getting off.

Where
Train
Type of manner
Everyday custom

When does this apply?

Platforms often have marks or lines showing where the doors will stop, and people line up along them. When the doors open, the middle is left clear for those getting off.

Why?

Letting people off first makes room inside, so boarding is faster and safer. It also helps trains keep to their tight schedules.

What to do

  • Line up along the marks on the platform floor
  • Leave the area in front of the door clear and wait to the left and right
  • Board after everyone getting off has stepped out

Better to avoid

  • Stand right in front of the door
  • Cut into the line

Exceptions and differences

Queue markings and the number of lines differ between stations and lines. If you are standing by the door inside and blocking the way, some people briefly step onto the platform to let others off.

Manners can differ by region, facility and generation. Local signs and staff instructions come first.

Check with a quiz

The train doors open at the station. What do you do?

Choose an answer

Sources

  1. Japanese Manners Do's and Don'ts(opens in a new tab)Japan National Tourism Organization (JNTO) · National tourism organization · Accessed: Oct 16, 2026 · Content checked
  2. Japanese Customs and Etiquette(opens in a new tab)Japan National Tourism Organization (JNTO) · National tourism organization · Accessed: Oct 16, 2026 · Content checked

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This text was written with AI assistance and has not yet been proofread by a person.